Personal data protection policy

When you browse our site, you are required to provide us with personal data. We thank you for your trust and would like to inform you here about the use of your data and your rights.

Purposes of data collection and processing

We collect the data you provide us when you place an order or when you contact us. Mandatory fields are indicated as such.
The personal data collected on our site are used to process orders and manage the commercial relationship (deliveries, invoices, after-sales service).

Recipients of personal data and data transfer

The recipients of your personal data collected on our site are first and foremost ourselves for the processing of your orders and the management of customer relations.

To enable the execution of the contract between us, we transmit data to our payment or payment security providers, our delivery providers, our business partners. The transmission of personal data to these providers only takes place within the framework of the necessary execution of the contract.

• PEOPLE'S BANK
• UPS
• SENDINGBLUE
• TRUSTED SHOPS

Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is inserted on this page to display our Trusted Shops trustmark and also to offer buyers Trusted Shops products after an order.

These operations serve to protect our overriding legitimate interests in the optimal marketing of our products within the framework of a balancing of interests. The Trustbadge and the services associated with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.

When you access the Trustbadge, the web server automatically saves a "log file" containing, for example, the name of the requested file, your IP address, the date and time of the access, the volume of data transferred and the Internet service provider that made the request (access data). This access data is not used; it is automatically overwritten no later than eight days after the end of your access.

Further personal data is transmitted – only to Trusted Shops – if, after placing an order, you have opted for the use of Trusted Shops products or have already registered for this use. In this case, the contractual agreement between you and Trusted Shops applies.Integration of the Trusted Shops TrustbadgeThe Trusted Shops Trustbadge is embedded on this page to display all the collected reviews.

These operations serve to protect our overriding legitimate interests in the optimal marketing of our products within the framework of a balancing of interests. The Trustbadge and the services associated with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.

When you access the Trustbadge, the web server automatically saves a "log file" containing, for example, the name of the requested file, your IP address, the date and time of the access, the volume of data transferred and the Internet service provider that made the request (access data). This access data is not used; it is automatically overwritten no later than eight days after the end of your access.

Further personal data is transmitted – only to Trusted Shops – if, following an order, you have opted for the use of Trusted Shops products or have already registered for this use. In this case, the contractual agreement between you and Trusted Shops applies.

Trusted Shops Buyer Protection: If you choose to subscribe to buyer protection, personal data about you will be transmitted to Trusted Shops. You can find more details in the Trusted Shops data protection policy.

Your Rights

You have the right to obtain free information about your personal data stored with us and to request, if applicable, correction, restriction of processing, data portability or deletion.

As a person concerned by the processing of personal data, you have the following rights: Under Article 15 of the GDPR, you have a right of access to personal data concerning you. Under Article 16 of the GDPR, you have a right to rectify, without undue delay, personal data that is inaccurate. You have the right to request that this data be completed.

Under Article 17 GDPR, you have the right to erasure of personal data, provided that the processing is not necessary for: - exercising the right to freedom of expression and information - compliance with a legal obligation - a reason of public interest - the establishment, exercise or defense of legal claims. Under Article 18 GDPR, you have the right to restriction of processing in cases where: - you contest the accuracy of the data - the processing of the data is unlawful but you oppose its erasure - we no longer need your data, but you still need it for the establishment, exercise or defense of your legal claims. Under Article 21 GDPR, you have the right to object to the processing of data. Under Article 20 GDPR you have the right to receive your data in a structured, commonly used and machine-readable format (right to data portability),
Under Article 77 GDPR you have the right to lodge a complaint with a supervisory authority. For any questions regarding the collection, processing or use of your personal data, for any request for information, correction, blocking or deletion of data as well as for any withdrawal of consents given or objection to a particular use of data, please contact the following person (please provide name and contact details).

Cookies

Our website uses cookies. These are small text files that are stored on your hard drive. This serves to safeguard our legitimate interests in an optimized presentation of our offer that prevail in a balancing of the respective interests of the parties.

The cookies used on our site allow us to offer you the following services: wish list, saving your shopping cart, identification during a new visit, memorization of consultations.

Most cookies are intended to enable or facilitate your browsing and are necessary for the operation of our online store. The use of cookies, whether our own or third parties, which are not necessarily necessary for the operation of the site requires your express consent.

When you arrive on our site, we collect your express consent to the storage of certain cookies on your device (e.g.: advertising cookies, audience measurement cookies, social media cookies), by means of a banner on our home page.

You can express your consent or object to the use of cookies by setting your connection device appropriately. Each browser differs in the way it manages cookie settings. For this, refer in particular to the user guide of your browser.

Refusing to accept cookies may limit the functionality of our website.

Email prospecting with newsletter subscription

We send you commercial prospecting by email on the legal basis of your express consent collected when you subscribe to the newsletter or when you check the "receive the newsletter" box on the purchase summary page. If you no longer wish to receive commercial prospecting by email, you can let us know at any time by one of the following means:

• click on the unsubscribe link in each email
• send an email to the following address specifying the reason: boutique@caves-carriere.fr
• in “My account” or in the customer area, go to the Newsletter section and uncheck the corresponding box

After you unsubscribe, we will delete your email address, unless you have expressly consented to further use of your data or we reserve the right to further use of the data, which is permitted by law and about which we inform you in this declaration.

Recording of bank details

To improve your shopping experience, we offer to save your bank details so that you do not have to enter them for each new order. The legal basis for saving your bank details is your consent. Thus, your bank details (card number, expiry date, name of the cardholder) are only saved if you have given your prior consent to do so. We will never save the visual cryptogram on the back of your bank card. Indicate by what means the user of the E-COMMERCE SITE can simply withdraw their consent to the storage of their bank details. For example: In any event, you can, at any time, let us know that you no longer wish your bank details to be stored by sending a message via the email boutique@caves-carriere.fr Your bank details will then be deleted from our databases. Or:

All your cards registered with us are visible in the "my account" section, subject to SSL security. These cards can be deleted at any time.

Right to object

To the extent that we process personal data as explained above in order to safeguard our legitimate interests that prevail in a balancing of the respective interests of the parties, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have a right to object for reasons that arise from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the assertion, exercise or defence of legal claims.

This does not apply if the processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose.